Planned

In  Progress

Completed

Roadmap

We suggest the implementation of a feature that allows admins to customize email notification templates within their portal. This feature empowers admins to tailor email notifications to their specific branding, messaging, and communication needs.

Customization of email notification templates

Gabriel Lecointere

We propose the development of an advanced onboarding builder within our application, allowing users to create comprehensive onboarding experiences that include informative content and interactive input fields to collect information from new clients.

More powerful onboarding builder

We propose the integration of our application with Slack to enable users to receive notifications of relevant events and updates within a designated Slack channel. This integration will enhance communication and collaboration among users and teams.

Slack integration

Offer access to a Public API for platform integration and automation.

Public API

We propose the development of a feature that allows users to incorporate custom scripts, including JavaScript, into their portal within our application. This feature empowers users to enhance and customize the functionality of their portal.

Custom scripts support

Implement a filter in the request activity tab to view only comment-related activities, excluding other non-comment log items.

Filter out non-comment items from the activity tab in requests

We propose the development of a feature that enables clients to perform self-service upgrades and downgrades of their service or subscription plans within our application. This feature empowers clients with greater flexibility and control over their subscriptions.

In Progress

Client Self-Service Upgrade and Downgrade

Add the ability to re-order / prioritize requests.

Re-order / prioritize requests

Robin Vander Heyden

We propose the introduction of brand folders or profiles within our application. This feature empowers clients who own multiple brands to select under which brand their requests are being submitted, streamlining brand management and organization.

Brand folders or profiles

We would like to introduce a new viewing option for requests by adding a "Kanban board" view to our application. In this view, each column represents a status, and users can easily drag and drop requests to reorder them or change their status. This feature would offer a visual and flexible way to manage and track the progress of requests.

Kanban board for Requests

To enhance system management and maintain service quality, we need to implement a feature that allows setting hard limits on the number of concurrent requests a user can have, and the number of requests they can submit within a certain period. This feature should be adjustable by administrators, allowing them to define and modify these limits as needed to suit varying operational requirements and user capacities. The implementation of this feature will prevent system overload, ensure fair resource allocation, and help in maintaining a consistent quality of service across all user interactions. Add an easy way to visualize remaining / concurrent requests from the client's dashboard.

Introduce Hard Limits on User Request Submissions

We propose the addition of a feature that allows users to tag other users by their name in request comments using the "@name" notation. This feature will enhance collaboration and streamline communication within the application.

Tagging users by name in request comments

Introduce a new column in the client management interface that indicates whether each client has an active subscription.

Add column to the client's list to indicate if they're active subscribers

We propose the introduction of a feature that allows users to apply custom CSS styles to their portal within our application. This feature will provide users with the ability to tailor the visual appearance and design of their portal to match their branding and unique preferences.

Custom CSS support

I would like to propose the ability to add a custom item to the invoice. It should be a line for the item name and another field (multiple lines) for the description. The pricing and the quantity should be customized as well. Also, being able to generate an invoice from inside the request.

Able to add custom line items to the invoice

Amata

We propose the implementation of a feature that allows admins to pause and resume their client subscriptions within our application. This feature will provide users with greater control over their subscription plans and billing cycles.

Pause and resume subscriptions

Make it easier to see the remaining / used time for a client from the organization &gt; services page

ManyRequests

Roadmap