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MR3: the new ManyRequests
We're building MR3, a new version of ManyRequests. It puts client work, sales and billing in one app, and it covers many of the requests on this board. Requests that are part of it are tagged MR3. They include: Flexible project boards for both requests and long-term projects, with internal work kept separate from client work Saved views and a calendar view Team chat, including replies to a specific message Roles with adjustable permissions Magic link sign-in for clients CRM: Leads and sales pipeline Booking pages for calls and meetings, so you don't need a separate tool like Calendly A form builder for lead, intake and onboarding forms Projects created automatically when a client orders a service A sidebar you can rename and reorder A more powerful onboarding builder Quotes that clients approve before work starts QuickBooks and Xero sync A built-in affiliate program Some of these arrive in the first release and some after it. A request moves to In Progress when we start building it. If you use ManyRequests today, you'll be able to move over when it's ready, and we'll help you with the move. We'll post dates here once we have them.
Automatic Credit Deduction per Request
Allow credits to be automatically deducted from a client’s balance when a request is submitted, approved, or completed. Admins should be able to define how many credits a request or service costs. This would remove the need to manage credit deductions manually or through Zapier and make credit-based services easier to run directly inside ManyRequests.
[Merged] Low / Zero Credits Notification
This request was merged into a consolidated ticket. Please follow the active ticket here: https://feedback.manyrequests.com/p/automatic-time-notification Original request: Automatically notify clients when their credit balance is running low or reaches zero. Ideally, admins can set the threshold for the low-credit alert, for example at 5 credits remaining. This helps clients know when they need to purchase additional credits before submitting more requests.
Show Hours on Timesheet Chart Report
Add a toggle to display the date and hours directly on the Timesheet Reporting chart. Currently, the exact hours are only visible when hovering over each bar. When enabled, the toggle would show the hours on each bar so users can quickly review daily time without hovering over every entry. The toggle could allow users to switch between: Show values: Hours are displayed directly on the chart Hide values: Keep the current hover-only view This would make it easier to understand time distribution across the selected period at a glance.
Cancellation / Churn Retention Offers
Add the option to show a retention offer when a client tries to cancel their subscription. For example, agencies could offer a discount such as 30% off for the next year or 20% off for the next 3 months before the cancellation is finalized. Ideally, portal admins could configure: Discount amount Discount duration Which plans the offer applies to Whether the offer is enabled Clients could either redeem the offer and keep their subscription or continue with the cancellation. This could help agencies reduce churn by giving clients an incentive to stay before they cancel.
Show Latest File Version at the Top
Update the file viewer so the latest version appears at the top of the version list instead of the bottom. Make the latest version more visually prominent with the current square preview, while showing previous versions with smaller, thinner thumbnails. This would make it clearer which file is the current version and reduce client confusion when reviewing multiple versions.
[Merged] Client-Facing + Internal Production Calendar View
This request was merged into a consolidated ticket. Please follow the active ticket here: https://feedback.manyrequests.com/p/calendar-month-view Original request: It would be extremely useful to have a Calendar view for Requests/Projects, built from the same start dates, due dates, statuses, and assignments already inside ManyRequests. For a creative/video production subscription, I’d love two versions of this: Client-facing calendar: Clients can see their upcoming productions, target delivery dates, review windows, scheduled milestones, and what’s coming next without having to open every individual request. Internal production calendar: Team members can see work across all clients, filtered by client, assignee, service, status, or production stage. Ideally, requests could be viewed interchangeably as List / Kanban / Calendar, with drag-and-drop rescheduling and clicking a calendar item opening the existing request. Platforms like Kitchen.co do this well by letting the same tasks switch between Kanban, Table, and Calendar views. GetRella.com also provides Board, Table, and Calendar views within each client/brand workspace. For content/video agencies, this would make ManyRequests feel much more like a complete production workspace rather than requiring a separate Airtable/Softr/calendar system just to visualize what is being produced and when.
Voice Notes in Messages
Allow clients and team members to record and send voice notes directly in messages and discussions, similar to WhatsApp. Users should also be able to upload existing voice memo or audio files as part of a message. This would make it easier to share detailed briefs, feedback, or explanations without needing to type everything out or use an external tool like Loom.
Time Rounding Options
Please add a time rounding option per client instead of universal. Allow 5 minute increments instead of the 15 minute increments curently in place. Add 5 minute increments to universal options.
Display Savings and Monthly Equivalent on Subscription Plans
Add an option to display savings information for quarterly and annual subscription plans. This could show either: The monthly equivalent price (e.g. £600/month equivalent instead of only showing £3,600/year) The percentage or monetary discount compared to monthly billing (e.g. Save 30%) This helps clients quickly understand the value of longer-term plans and makes plan comparisons easier during checkout.
Custom Request Email
Enable custom email addresses for the ‘Create requests via email’ feature. This will allow us to keep everything on-brand and consistent. The feature is partially unusable without this capability.
Automated Client Billing Reminder Emails
Add an option to send automated reminder emails before recurring subscription payments are charged. Agencies should be able to configure the timing (example: 3, 7, or 14 days before renewal). This helps reduce failed payments, surprise charges, and support tickets. Potential reminder types: Subscription renewal reminder Credits running low Hours balance running low Usage threshold reached Upcoming auto top-up notification Include settings for: Custom timing Email template customization Enable/disable per workspace or client Optional multiple reminder sequences (example: 7 days before + 1 day before)
Multi-Dimensional Rating + Conditional Feedback Logic
Objective: Enable clients to provide separate ratings for different aspects of a completed request, specifically: Output Quality (e.g. Design / Deliverable Quality) Service Quality (e.g. Project Management / Communication / Coordination) After a request is completed, users can optionally rate: Design / Output Quality (current system, e.g. 1–5 stars) Project Management / Service Quality (new field, e.g. 1–5 stars) Each rating should be independent. Optional Rating Flow User can choose to skip rating entirely OR choose to rate one or both categories Conditional Comment Requirement If the user submits any rating (either category): A comment field becomes mandatory User must explain their score before submission If user does not rate, comment is not required Suggested UX Logic Case A: No rating selected User can skip then no comment required Case B: Rating is added Comment field becomes required separate comment per category Reason: I want to review statistics and performance of both project management/account management and design quality/output. Right now the rating is just 1 field and it would be very helpful if our clients can also provide feedback on how the task was handled both in design and in PM work.
[Merged] Ratings integrations with NiceJob
This request was merged into a consolidated ticket. Please follow the active ticket here: https://feedback.manyrequests.com/p/sync-project-reviews-with-external-platforms-google-trustpilot
Office Hours Banner for Client Portal
Add the ability to display a customizable banner (like a newsbar or pre-header) at the top of the client portal that appears outside of office hours. This would let agencies set their working timezone (e.g., CET) and define office hours, so clients visiting the portal after hours see a friendly reminder — for example: "Our team operates in CET (Central European Time). We'll respond during business hours: Mon–Fri, 9:00–18:00 CET." The banner should be fully customizable (text, colors, style), timezone-aware (auto-show/hide based on defined office hours), and configurable per portal/brand. This helps set clear response-time expectations for international clients and reduces after-hours follow-ups.
[Merged] Customizable Internal Notification Templates with Variables
This request was merged into a consolidated ticket. Please follow the active ticket here: https://feedback.manyrequests.com/p/update-current-email-notification
Retroactive Default Follower Assignment
When updating the default follower for an organization, prompt with a modal asking if the change should be retroactive — optionally making the user follow all existing requests, not just future ones.
[Merged] Auto-Schedule Messages Across All Requests
This request was merged into a consolidated ticket. Please follow the active ticket here: https://feedback.manyrequests.com/p/schedule-send
[Merged] Razorpay Integration
This request was merged into a consolidated ticket. Please follow the active ticket here: https://feedback.manyrequests.com/p/more-payment-integrations Original request: We'd like to request the integration of Razorpay with international payment support in the ManyRequest app. Razorpay supports 100+ currencies, international credit/debit cards (Visa, Mastercard, Amex), PayPal, and local payment methods across countries — making it ideal for a global user base. This will allow us to accept payments from customers worldwide seamlessly. Please let us know the timeline and anything needed from our end to proceed. Note : In india no other provider accept payment so we have only this local payment provider available to accept international payment.