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Multi-Dimensional Rating + Conditional Feedback Logic

Objective: Enable clients to provide separate ratings for different aspects of a completed request, specifically: Output Quality (e.g. Design / Deliverable Quality) Service Quality (e.g. Project Management / Communication / Coordination) After a request is completed, users can optionally rate: Design / Output Quality (current system, e.g. 1–5 stars) Project Management / Service Quality (new field, e.g. 1–5 stars) Each rating should be independent. Optional Rating Flow User can choose to skip rating entirely OR choose to rate one or both categories Conditional Comment Requirement If the user submits any rating (either category): A comment field becomes mandatory User must explain their score before submission If user does not rate, comment is not required Suggested UX Logic Case A: No rating selected User can skip then no comment required Case B: Rating is added Comment field becomes required separate comment per category Reason: I want to review statistics and performance of both project management/account management and design quality/output. Right now the rating is just 1 field and it would be very helpful if our clients can also provide feedback on how the task was handled both in design and in PM work.

Mia Fernandez about 19 hours ago

1

πŸ’‘ Feature Request

Office Hours Banner for Client Portal

Add the ability to display a customizable banner (like a newsbar or pre-header) at the top of the client portal that appears outside of office hours. This would let agencies set their working timezone (e.g., CET) and define office hours, so clients visiting the portal after hours see a friendly reminder β€” for example: "Our team operates in CET (Central European Time). We'll respond during business hours: Mon–Fri, 9:00–18:00 CET." The banner should be fully customizable (text, colors, style), timezone-aware (auto-show/hide based on defined office hours), and configurable per portal/brand. This helps set clear response-time expectations for international clients and reduces after-hours follow-ups.

Gabriel Lecointere 30 days ago

1

πŸ’‘ Feature Request