Email-to-Request + Universal Email Reply Handling
Add the capability for clients to submit new requests via email, and improve our email-processing system so that clients can reply to ANY email notification (requests, messages, chats, comments, etc.), and have those replies correctly routed into the portal—even if the email was not originally generated for a request thread.
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Comments4
Pierce Buchinger
Nov 17, 2025
•Merged request
•1 vote
[Shipped] Activity Integration via email with dedicated Request link/url
Good news — this is live.
See the parent ticket: https://feedback.manyrequests.com/p/submit-requests-via-email
Pierce Buchinger
Jan 21, 2025
Here is an example from Pipedrive
Robin Vander Heyden
Nov 17, 2025
•Merged request
•5 votes
[Shipped] Add Unique Email Addresses for Requests
Good news — this is live.
See the parent ticket: https://feedback.manyrequests.com/p/submit-requests-via-email
Zack Esgar
Oct 29, 2025
This would be a huge feature eliminating the need for using other customer service tools for client communications and requests!