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Merge requests

Feature Request

Having the ability to merge requests would help streamline communications in cases where clients submit additional requests rather than replying in an already existing thread for the same topic. Zendesk has a similar feature for merging tickets in which the new ticket can be closed with its message(s) moved over to the receiving ticket. A similar approach may work for Manyrequests.

Posted by Matthew Meredith ·
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  • Matthew Meredith

    •

    Mar 8, 2025

    Splitting requests would also be useful for cases where an additional topic is introduced into an existing request. I imagine this working in a way that would let you create a new request from a specific message and have a note mentioning the split added to the original request