[Merged] Trigger Follow-up Questions for Low Star Ratings
This request was merged into a consolidated ticket.
Please follow the active ticket here: https://feedback.manyrequests.com/p/multi-dimensional-rating-conditional-feedback-logic
Original request:
When a client submits feedback with fewer than 5 stars, automatically prompt them with a more detailed set of follow-up questions within the feedback flow.
Sub-categories may include Design Quality, Turnaround Time, and Communication. This helps collect more specific insights on what went wrong without relying on manual follow-up emails.
Status: Duplicate
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